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Cadillac Escalade Recalls & Reliability

Recalls

There have been 2 safety recalls issued from NHTSA.

AIR BAGSRecall Date: 10/06/2014
  • Summary: General Motors LLC (GM) is recalling certain model year 2015 Cadillac Escalade and Escalade ESV vehicles. The passenger side instrument panel top cover on the affected vehicles may have been manufactured using an incorrect spacer fabric, causing a reduction of adhesion between the spacer fabric and the vinyl show surface. This reduced adhesion may result in inconsistent passenger air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection."
  • Potential Number of Units Affected: 1046
  • Consequence: Inconsistent air bag deployment increases the risk of personal injury in the event of a crash necessitating air bag deployment.
  • Remedy: GM will notify owners, and dealers will replace the instrument panel top cover, free of charge. The recall began on November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14686.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 14V624000
Recall Date: 05/16/2014
  • Summary: General Motors LLC (GM) is recalling certain model year 2015 Cadillac Escalade and Escalade ESV vehicles manufactured April 6, 2014, through May 13, 2014. In the affected vehicles, the air bag module is secured to a chute adhered to the backside of the instrument panel with an insufficiently heated infared weld. This may result in only a partial deployment of the front passenger air bag in the event of a crash. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
  • Potential Number of Units Affected: 1,402
  • Consequence: In the event of an accident, an air bag that only partially deploys increases the risk of occupant injury.
  • Remedy: GM sent the owners an interim notification letter on May 16, 2014 to advise owners of the recall, and will mail owners a second letter when remedy parts are available. When the parts are available, dealers will replace the instrument panel right side upper trim panel, free of charge. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14220. Note: Owners are advised that until the vehicle has been remedied, occupants should not sit in the front passenger seat position.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 14V259000

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score 3_5
  • Key:
  • 5 Among The Best
  • 4 Better Than Most
  • 3 About Average
  • 2 The Rest

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the J.D. Power and Associates content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.

Warranty

The 2015 Cadillac Escalade is covered by a four-year/50,000-mile limited warranty and a six-year/70,000-mile powertrain warranty.

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