MSRP: $42,220 - $58,115
Invoice: $39,265 - $54,047
MPG: 15 City / 21 Hwy
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Chevrolet Suburban Recalls & Reliability

Scorecard

Overall: 2012 Chevrolet Suburban U.S. News Best Cars 8.4
Critics' Rating: 9.1
Performance: 7.8
Interior: 8.3
Safety: 9.0
Reliability:
How we calculate scores
Research analyzed for this review

Awards

Pros & Cons

  • Smooth, comfortable ride
  • Cavernous interior
  • Good fuel economy from half-ton models
  • Third-row seats are cramped and difficult to remove
  • Three-quarter ton model gets terrible gas mileage

Research Other Years

Review Last Updated: 4/25/13

Recalls

There has been 1 safety recall issued from NHTSA.

STEERING:GEAR BOX:SHAFT PITMANRecall Date: 03/22/2012
  • Consequence: IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.
  • NHTSA Campaign ID: 12V112000
  • Potential Number of Units Affected: 6,159
  • Summary: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.
  • Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.
  • Notes: GM?S SAFETY RECALL CAMPAIGN NUMBER IS 12055. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score
  • Key:
  • Among The Best
  • Better Than Most
  • About Average
  • The Rest

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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Warranty

The 2012 Suburban comes with Chevrolet’s three-year/36,000-mile limited warranty and five-year/100,000-mile powertrain warranty. The limited warranty is the same as what most other affordable large SUVs offer, though the powertrain warranty is good for more miles than most.

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