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#18

in 2011 Affordable Compact SUVs

Avg. Price Paid: $18,750 - $20,716
Original MSRP: $32,320 - $34,830
MPG: 30 City / 27 Hwy
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2011 Ford Escape Hybrid Recalls & Reliability

Recalls

There has been 1 safety recall issued from NHTSA.

Recall Date: 05/29/2014
  • Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
  • NHTSA Campaign ID: 14V284000
  • Potential Number of Units Affected: 740,878
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
  • Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall is expected to begin by July 25, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Dependability Ratings1 2011
Overall Dependability
Powertrain Dependability
Feature & Accessory Dependability
Body & Interior Dependability
  • Key:
  • Among The Best
  • Better Than Most
  • About Average
  • The Rest

1These scores come from consumer ratings of their vehicles after three years of ownership.

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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Warranty

Note that warranty coverage that came with the vehicle when it was new may not transfer to subsequent owners. Check with the manufacturer to see if a warranty may still apply.

Next Steps: 2011 Ford Escape Hybrid

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