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#16

in 2012 Affordable Midsize SUVs

Avg. Price Paid: $22,363 - $32,093
Original MSRP: $28,280 - $39,855
MPG: 18 City / 25 Hwy
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2012 Ford Explorer Recalls & Reliability

Recalls

There has been 1 safety recall issued from NHTSA.

Recall Date: 05/29/2014
  • Consequence: If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
  • NHTSA Campaign ID: 14V286000
  • Potential Number of Units Affected: 179,027
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
  • Remedy: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall is expected to begin by July 25, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score
  • Key:
  • Among The Best
  • Better Than Most
  • About Average
  • The Rest

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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Warranty

Note that warranty coverage that came with the vehicle when it was new may not transfer to subsequent owners. Check with the manufacturer to see if a warranty may still apply.

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