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#8

in Affordable Large SUVs

MSRP: $29,100 - $42,400
Invoice: $27,427 - $39,538
MPG: 18 City / 25 Hwy
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Ford Flex Interior

Some auto writers find that the 2015 Ford Flex’s cabin is stylish and well put together with soft-touch materials. However, others report that the Flex’s interior has hard plastics throughout. Test drivers write that one of the Flex’s strengths is its ability to seat adults comfortably in the third row, but they add that the Flex has a small cargo area for the class. Many reviewers say the optional MyFord Touch infotainment system is frustrating to use, and can be slow to respond to commands.

  • "Overall, we like the Flex's interior because of its abundant soft-touch materials and attractive design." -- Edmunds
  • "Ford worked hard to make the 2014 Flex a special place to be. The inviting interior is functional, elegantly appointed and meticulously assembled." -- Kelley Blue Book (2014)
  • "Unfortunately the 2013 refresh did little to update the cabin, which remains swathed in plain plastics and boring, square shapes. It's not nearly as modern as the interior of other contemporary Ford products, although options like MyFord Touch, a blind-spot warning monitor, and a self-parking function are available." -- Automobile Magazine (2014)

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Seating

The 2015 Ford Flex seats seven, and optional captain’s chairs in the second row reduce seating capacity to six. A power-adjustable driver’s seat is standard, and a heated steering wheel, leather upholstery, heated and ventilated front seats and heated captain’s chairs are available. Most automotive journalists praise the Flex’s seating in all rows, noting the front two rows are roomy and that the third row has plentiful headroom and can easily fit adults, which is rare praise for a third row. Critics add that visibility is excellent from the driver’s seat, and that the Flex’s cabin is quiet at speed.

  • "Its third row seat is also comfortable for adults (especially with the optional second-row captain's chairs slid forward), with its abundant headroom and large windows that eliminate the claustrophobic feeling indicative of many third rows. Very good visibility for the driver is another benefit from the Flex's shape." -- Edmunds
  • "The Flex delivers a supple ride and a quiet cabin." -- AutoTrader (2014)
  • "It still seats up to seven and the rear seat, unlike in some three-row crossovers, is usable and easily accessed." -- Automobile Magazine (2014)
  • "For hauling people, the front and middle rows provide spacious and comfortable accommodations for four, or five in a pinch. Third-row occupants will find legroom a little tight." -- Kelley Blue Book (2014)

Interior Features

The 2015 Ford Flex comes standard with a six-speaker stereo, USB and auxiliary jacks, heated side mirrors, rear parking sensors and Ford’s voice-activated SYNC system with Bluetooth and a USB port. Available features include adaptive cruise control, dual-zone automatic climate control, satellite radio, navigation, the MyFord Touch infotainment system with an 8-inch touch screen, HD Radio, a rearview camera, forward collision warning, blind spot and cross traffic alert, inflatable rear seat belts (which inflate during a crash to help reduce the risk of injury), parallel parking assist, a 12-speaker Sony audio system, a panoramic sunroof, a rear-seat entertainment system and a second-row refrigerated console.

Most test drivers report the MyFord Touch system has small buttons that can be tough to reach or difficult to press while driving. Some reviewers add that the system is prone to glitches, and can be confusing to use. As a result, some auto writers recommend trying the MyFord Touch infotainment system out before buying the Flex.

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  • "Downsides include the complications of the MyFord Touch control system and that some desirable features are only offered on the most expensive models." -- Consumer Guide
  • "Unfortunately, both of the Flex's electronics interfaces leave something to be desired. The SE's MyFord system includes a display screen, but it's not especially intuitive and some buttons can be hard to reach. The MyFord Touch system that is standard on the SEL and Limited consists of configurable gauge cluster displays and a large main touchscreen. There are nice customization possibilities here, but the experience is soured by occasional glitches and the touchscreen's small virtual buttons that can be difficult to press on the move." -- Edmunds
  • "While we can't say we're thrilled about the small knobs and buttons used to control the standard audio and ventilation, we generally like the layout and features on the Flex's instrument panel. When the MyFord Touch system is specified, the Flex turns into a veritable spaceship inside, for better or worse." -- AutoTrader (2014)
  • "MyFord Touch also replaces conventional sound system knobs and buttons with a center-mounted eight-inch touchscreen, dual 4.2-inch displays in the instrument cluster and touch-sensitive controls in the center stack. Many consumers report that the system is a ‘love it or hate it’ item, so those interested in the Flex are advised to try before they buy." -- Left Lane News (2014)

Cargo

The 2015 Ford Flex has 20 cubic feet of cargo space behind the third row of seats, 43.2 cubic feet behind the second row and 83.2 cubic feet with those rows folded down, which is low for the class. Still, critics think the Flex offers a useful amount of space. The front passenger seat, as well as the second- and third-row seats, fold flat, creating additional space for cargo.

  • "With either six- or seven-passenger configurations, the Flex can hold a maximum of 83 cubic feet of stuff with the second and third rows folded. That's less than many crossover competitors, but you can make the most out of the available space thanks to the Flex's conveniently boxy shape. The deep well behind the raised third row also makes the Flex a bit more useful when all seats are in place." -- Edmunds
  • "A spacious interior and generous cargo hold are some of this crossover SUV's best features." -- Consumer Guide
  • "The 2nd-row and 3rd-row seats fold flat, and so does the right-front passenger seat, creating what feels like acres of cargo space." -- Kelley Blue Book (2014)
Review Last Updated: 4/20/15

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