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in Affordable Midsize SUVs

MSRP: $29,015 - $42,375
Invoice: $27,346 - $39,515
MPG: 18 City / 25 Hwy
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Ford Flex Recalls & Reliability

Recalls

There has been 1 safety recall issued from NHTSA.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFTRecall Date: 07/01/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
  • Potential Number of Units Affected: 83250
  • Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
  • Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
  • Dates of Manufacture SEP 11, 2011 to NOV 29, 2013
  • Manufacturer Recall Number: 14S10
  • NHTSA Campaign ID: 14V393000

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score
  • Key:
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  • Better Than Most
  • About Average
  • The Rest

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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Warranty

The 2014 Ford Flex comes with a three-year/36,000-mile bumper-to-bumper warranty and a five-year/60,000-mile powertrain warranty.

Next Steps: Ford Flex