2010 Ford Fusion Hybrid
Based on analysis of 14 Fusion-Hybrid reviews and test drives.
Reliability
The 2010 Ford Fusion Hybrid reliability score of 9.0 out of 10 is the Predicted Reliability rating provided by J.D. Power and Associates. This score is based on trending the past three years of historical initial quality and dependability data from J.D. Power's automotive studies, specifically the Vehicle Dependability Study (VDS) and the Initial Quality Study (IQS).
Ford protects Fusion Hybrid buyers with a three-year/36,000-mile warranty, as well as a five-year/60,000-mile powertrain warranty. Roadside assistance is included for the first five years or 60,000 miles.
Hybrid powertrain components are covered under a separate warranty, which lasts eight years or 100,000 miles.
Readers may be aware that the Fusion Hybrid and its Mercury Milan Hybrid cousin were the subject of a recent high-profile recall. Some owners have reported that the cars can feel as though they lose braking power while the driver is stepping on the brake pedal. They don't, but the loss of sensation through the pedal can still cause drivers to react as though they have. The cars have two separate braking systems – a regenerative system that gently slows the car by reversing the spin of its electric motor, which also recharges its batteries, and conventional brakes at the wheels. The brake pedal operates these systems electronically, but if something interferes with the electronics, it presses the conventional brakes mechanically instead. When that happens, the brake pedal can feel different – leading some drivers to think the brakes aren’t working properly.
Ford dealers are in the process of correcting the issue, through a simple software upgrade. The Fusion Hybrids currently for sale on dealership lots should have had the software fix applied before sale.
J.D.Power Ratings
Initial Quality Ratings
These scores come from consumer ratings of their vehicles after the first few months of ownership.
Dependability Ratings
These scores come from consumer ratings of their vehicles after three years of ownership.
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J.D. Power and Associates Power Circles Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circles Ratings. Since driving styles and conditions are unique to each owner, your experience may vary. Furthermore, any Power Circle Ratings based on historic data of past years studies may also reflect different results if current users were again measured.
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