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2008 Hyundai Entourage Recalls & Reliability

Recalls

There has been 1 safety recall issued from NHTSA.

SUSPENSIONRecall Date: 11/06/2013
  • Summary: Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.
  • Potential Number of Units Affected: 15,500
  • Consequence: A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
  • Remedy: Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 115.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 13V556000

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score
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J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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Warranty

Hyundai offers impressive warranty coverage on all of its cars, including a five-year/60,000-mile basic warranty. Hyundai also offers a standard ten-year/100,000-mile powertrain warranty, a seven-year anti-perforation warranty and a five-year roadside assistance program.

New Car Test Drive comments on the Entourage's perceived reliability, noting "... the unknown is its long-term quality often defined as a minimum of three years. Meanwhile, Honda and Toyota are known quantities. For consumers the issue is whether all the Entourage's attractions offset that unknown reliability."

Still, several reviewers comment on the fact that Hyundai's quality has improved over the years. Automobile.com says, "Along with a philosophical shift that made ‘quality' the law, Hyundai has re-birthed itself and is now producing some of the most reliable, high-value automobiles available worldwide, and the Entourage is but another example of their success. Expect it to rock the minivan world." About.com also provides a good reliability outlook, noting "it's safe to say that the Entourage should provide its owner with trouble free driving for many years." Plus, when trouble does arise, Entourage drivers can rest assured because IntelliChoice named the Entourage a Best in Class winner for Lowest Repair Costs.

Warranty information last updated: 2/17/09

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