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Jeep Grand Cherokee Recalls & Reliability

Recalls

There have been 2 safety recalls issued from NHTSA.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.Recall Date: 07/22/2015
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
  • Potential Number of Units Affected: 1416376
  • Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
  • Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall is expected to begin the last week of August 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
  • Dates of Manufacture JAN 07, 2013 to JUL 22, 2015
  • Manufacturer Recall Number: R40
  • NHTSA Campaign ID: 15V461000
SUSPENSION:REARRecall Date: 06/25/2015
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. Due to a manufacturing error, the affected vehicles have rear lower control arms that may fracture.
  • Potential Number of Units Affected: 5608
  • Consequence: If the rear lower control arm fractures, the vehicle may have a sudden change in ride height, rear end instability and/or reduced braking, increasing the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will inspect the vehicles and replace any affected rear lower control arms, free of charge. The recall began on July 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised not to drive their vehicle until it has been inspected at the owner's location. Vehicles will be towed to dealers for repairs as necessary.
  • Dates of Manufacture JUN 11, 2015 to JUN 19, 2015
  • NHTSA Campaign ID: 15V407000

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score 2_0
  • Key:
  • 5 Among The Best
  • 4 Better Than Most
  • 3 About Average
  • 2 The Rest

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the J.D. Power and Associates content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.

Warranty

Jeep covers the 2015 Grand Cherokee with a three-year/36,000-mile limited warranty and a five-year/100,000-mile powertrain warranty.

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