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Avg. Price Paid:$14,699 - $17,229
Original MSRP: $31,600 - $36,900
MPG: 18 City / 26 Hwy
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2008 Mercedes-Benz C Class Recalls & Reliability

Recalls

There have been 2 safety recalls issued from NHTSA.

ELECTRICAL SYSTEMRecall Date: 07/03/2008
  • Summary: MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
  • Potential Number of Units Affected: 404
  • Consequence: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
  • Remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
  • Notes: MERCEDES-BENZ RECALL NO. 2008 070001. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
  • NHTSA Campaign ID: 08V303000
SEAT BELTS:REARRecall Date: 10/01/2007
  • Summary: CERTAIN VEHICLES FAIL TO COMPLY WITH SOME OF THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE REAR OUTBOARD SEAT BELTS DO NOT COMPLY WITH THE LAP-BELT LOCKABILITY REQUIREMENT WHICH ENABLES THE LAP BELT PORTION OF THE BELT TO BE LOCKED BY THE USER TO FACILITATE THE USE OF OLDER NON-LATCH DESIGN CHILD RESTRAINT DEVICES.
  • Potential Number of Units Affected: 5823
  • Consequence: UNDER CERTAIN CIRCUMSTANCES, THIS SITUATION MAY CAUSE THE LOCKING MECHANISM NOT TO PERFORM AS REQUIRED BY THE STANDARD FOR USE WITH OLDER NON-LATCH CHILD RESTRAINTS.
  • Remedy: DEALERS WILL REPLACE ALL POTENTIALLY AFFECTED SEAT BELTS. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
  • Notes: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
  • NHTSA Campaign ID: 07V465000

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Dependability Ratings1 2008
Overall Dependability
Powertrain Dependability
Feature & Accessory Dependability
Body & Interior Dependability

1These scores come from consumer ratings of their vehicles after three years of ownership.

  • Key:
  • Among The Best
  • Better Than Most
  • About Average
  • The Rest

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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Warranty

The C-Class is covered by a four-year/50,000-mile warranty. While quality issues have plagued Mercedes-Benz in recent years, many reviewers see the 2008 C-Class as a positive step in reclaiming the brand's tarnished reputation.

  • "Last year, Mercedes and Consumer Reports went all pistols-at-dawn when the magazine listed many MB models as least reliable in their respective categories. And the company has fared no better with J.D. Power's pivotal dependability ratings. All of this, I'm sure, has occasioned a calm and orderly procession of engineers and executives off the rooftops at Unterturkheim." -- Los Angeles Times
  • "It's no secret that Mercedes had a couple of bad years earlier this decade, with embarrassing below-average scores in owner surveys by J.D. Power and Associates and Consumer Reports that measure vehicle quality and dealer service. Scores lower than Hyundai's or Ford's are unacceptable in Mercedes' price range. Consumer Reports called the last generation of C-Class below average in reliability. Lately, though, things have been looking better." -- Newsday
  • "Given Mercedes-Benz's still lingering wounds over discomfiting quality issues, the company is going to some lengths to set things right. Build quality both inside and out is a tangible and visible step above the last C-class, while also, temporarily at least, giving the 3-series a little catch-up homework to do." -- Winding Road
  • "Dieter Zetsche, Chairman of DaimlerChrysler and Head of the Mercedes Group, has made restoring the legendary quality of Mercedes-Benz his number one priority. … Time will tell if dealers have listened to Zetsche's decree, but after driving the all-new 2008 C-Class, it's quite clear that everyone on the design, engineering, and manufacturing teams have listened well." -- Roadfly

Warranty information last updated: 8/28/08

Next Steps: Mercedes-Benz C Class