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Mercedes-Benz C-Class Recalls & Reliability

Recalls

There have been 2 safety recalls issued from NHTSA.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPRecall Date: 03/09/2015
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 C300 4matic and C400 4matic vehicles manufactured April 7, 2014, to July 25, 2014. In the affected vehicles, the fuel delivery module may be improperly secured to the fuel tank. Secondly, electrical wires that connect to the fuel delivery module might have been pinched between the flange of the fuel delivery module and the tank.
  • Potential Number of Units Affected: 3039
  • Consequence: If the locking plate is not properly secured to the fuel delivery module it may become loose, and leak fuel, increasing the risk of a fire. If the electrical wires are pinched, the fuel pump may stop working, resulting in a stall, thereby increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the vehicles for improperly secured locking plates and pinched wires, correcting the vehicles as necessary, free of charge. The recal began on April 24, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030004.
  • Dates of Manufacture APR 06, 2014 to JUL 24, 2014
  • Manufacturer Recall Number: 2015030004
  • NHTSA Campaign ID: 15V138000
STEERINGRecall Date: 09/25/2014
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
  • Potential Number of Units Affected: 10509
  • Consequence: If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
  • Remedy: MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
  • Dates of Manufacture MAR 27, 2014 to SEP 17, 2014
  • Manufacturer Recall Number: 2014090008
  • NHTSA Campaign ID: 14V598000

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score 3_5
  • Key:
  • 5 Among The Best
  • 4 Better Than Most
  • 3 About Average
  • 2 The Rest

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the J.D. Power and Associates content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.

Warranty

The 2015 Mercedes-Benz C-Class is covered by a four-year/50,000-mile limited warranty.

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