Avg. Price Paid:$54,136 - $55,383
Original MSRP: $71,300 - $73,800
MPG: 17 City / 25 Hwy
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2012 Mercedes-Benz CLS-Class Recalls & Reliability


There have been 2 safety recalls issued from NHTSA.

EXTERIOR LIGHTINGRecall Date: 03/10/2015
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Potential Number of Units Affected: 30,141
  • Consequence: Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 15V137000
  • Summary: Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
  • Potential Number of Units Affected: 23
  • Consequence: The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
  • Remedy: Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. The recall campaign is expected to begin in December 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
  • Notes: Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
  • NHTSA Campaign ID: 12V533000


Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Predicted Reliability Score 3_5
  • Key:
  • 5 Among The Best
  • 4 Better Than Most
  • 3 About Average
  • 2 The Rest

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Mercedes backs the 2012 CLS with a four-year/50,000-mile limited warranty. A separate powertrain warranty is provided, although buyers may purchase an extended limited warranty that can cover the CLS550 for up to three years after the original factory warranty expires. Additionally, Mercedes-Benz also provides roadside assistance as long as your CLS is under warranty, and will continue to provide the service as long as your vehicle is regularly serviced at an authorized Mercedes-Benz dealership.

The warranty offered on the CLS550 is average for the class, but buyers should note that competitors such as BMW also include free scheduled maintenance for the first four years or 50,000 miles.

Warranty information last updated: 1/17/14

Next Steps: Mercedes-Benz CLS-Class