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#7

in 2011 Luxury Large Cars

Avg. Price Paid: $28,847 - $35,375
Original MSRP: $49,400 - $59,600
MPG: 17 City / 24 Hwy
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2011 Mercedes-Benz E-Class Recalls & Reliability

Recalls

There have been 5 safety recalls issued from NHTSA.

FUEL SYSTEM, GASOLINERecall Date: 12/03/2012
  • Consequence: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if anexternal ignition source in present.
  • NHTSA Campaign ID: 12V557000
  • Potential Number of Units Affected: 5,800
  • Summary: Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
  • Remedy: Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in January 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
FUEL SYSTEM, DIESELRecall Date: 09/30/2011
  • Consequence: DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
  • NHTSA Campaign ID: 11V496000
  • Potential Number of Units Affected: 6,872
  • Summary: MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 2012 S-CLASS (221 PLATFORM) VEHICLES. THE DIESEL FUEL FILTER MAY LEAK FROM THE AREA AROUND THE HEATING COMPONENT.
  • Remedy: MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
  • Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
ENGINE AND ENGINE COOLINGRecall Date: 2011
  • Consequence: WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.
  • NHTSA Campaign ID: 11V213000
  • Potential Number of Units Affected: 41
  • Summary: MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011 E-CLASS MODEL W212 AND S212 VEHICLES MANUFACTURED FROM JULY 8, 2010, THROUGH JULY 12, 2010. INSUFFICIENT ADHESIVE BETWEEN THE VIBRATION DAMPER AND ITS INNER MASS DAMPER RING COULD CAUSE A SUDDEN SEPARATION OF THE INNER MASS DAMPER RING FROM THE VIBRATION DAMPER.
  • Remedy: DEALERS WILL INSPECT AND REPLACE PARTS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
  • Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
FUEL SYSTEM, OTHER:FUEL FILTERRecall Date: 10/29/2010
  • Consequence: DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.
  • NHTSA Campaign ID: 10V540000
  • Potential Number of Units Affected: 2297
  • Summary: MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2011 M-CLASS, MODEL W164, GL-CLASS, MODEL X164, E-CLASS, MODEL W212, R-CLASS, AND MODEL V251VEHICLES. THE O-RING MAY NOT HAVE BEEN PROPERLY LUBRICATED IN ALL CASES. LACK OF LUBRICATION CAN LEAD TO LEAKAGE OF THE FUEL FILTER.
  • Remedy: DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372.
  • Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
STEERING:HYDRAULIC POWER ASSIST:PUMPRecall Date: 10/04/2010
  • Consequence: OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A VEHICLE CRASH.
  • NHTSA Campaign ID: 10V459000
  • Potential Number of Units Affected: 85078
  • Summary: MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2010 C-CLASS, MODEL 204, E-CLASS, MODEL 212, AND MODEL YEAR 2010-2011 E-CLASS COUPE/CABRIOLET MODEL 207 VEHICLES. THE POWER STEERING SYSTEM IN THE SUBJECT VEHICLES MAY FAIL DUE TO THE LOSS OF POWER STEERING FLUID.
  • Remedy: DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
  • Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Reliability

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Dependability Ratings1 2011
Overall Dependability 2_0
Powertrain Dependability 2_5
Feature & Accessory Dependability 2_5
Body & Interior Dependability 2_5
  • Key:
  • 5 Among The Best
  • 4 Better Than Most
  • 3 About Average
  • 2 The Rest

1These scores come from consumer ratings of their vehicles after three years of ownership.

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the J.D. Power and Associates content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.

Warranty

Note that warranty coverage that came with the vehicle when it was new may not transfer to subsequent owners. Check with the manufacturer to see if a warranty may still apply.

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