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#8

in Luxury Compact SUVs

MSRP: $37,480 - $39,480
Invoice: $34,856 - $36,716
MPG: 19 City / 26 Hwy
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Mercedes-Benz GLK-Class Interior

Test drivers say the 2014 Mercedes-Benz GLK-Class has an attractive, upscale cabin and a clean-looking instrument panel. Reviewers like that the GLK has high-quality materials that include touches like wood and metal trim pieces.

  • "From the pleasing finish of the standard MB-Tex upholstery to the wood and metallic accents seen throughout the cabin, the 2014 Mercedes-Benz GLK-Class looks and feels like a true luxury vehicle on the inside." -- Edmunds
  • "Despite its entry-level price point (for the brand), the GLK's superb interior fit and finish and high-quality soft-touch materials uphold Mercedes-Benz's reputation for fine craftsmanship. A mild refresh last year brought a cleaner instrument panel and full-width wood trim, a welcome upgrade." -- Kelley Blue Book
  • "The standard vinyl upholstery is difficult to tell from the extra-cost real leather. The structure feels solid, and doors close with a reassuring thud." -- Consumer Guide (2013)
  • "The vents in particular add an upscale, old-school feel, and the materials are pleasing to the touch nearly everywhere." -- AutoWeek (2013)

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Seating

The Mercedes-Benz GLK seats five and comes standard with a power-adjustable driver’s seat and leatherette upholstery. Leather seats, heated front seats and a heated steering wheel are optional. Reviewers appreciate that the front seats offer lots of adjustability, but some say that the seats aren’t as comfortable as those found in rivals, such as the Audi Q5. Test drivers say that outward visibility is good. In the back, reviewers think the seats are a bit short on leg- and knee space, and complain that narrow door openings and running boards that stick out too far make the GLK-Class difficult to get out of. Some test drivers also note that the standard leatherette seat material looks and feels high-quality and is difficult to tell apart from leather.

  • "While the front seats are not quite as comfortable as those in a Lexus RX or Audi Q5, they do feature 8-way adjustability and ample bolstering." -- Kelley Blue Book
  • "Legroom is tight for adults and small rear doors make it difficult to exit the vehicle gracefully. Headroom is ample for all, however." -- Edmunds
  • "The back seat is small, even by today's standards. Officially, it seats five but it's really like four and a half, and even an average-sized adult will find his or her knees squished. Forget about the Labrador or goalie equipment, too." -- AutoWeek (2013)
  • "There's plenty of headroom and legroom for 6-footers, and the tilt/telescopic steering wheel helps fine tune the driving position. Entry and exit are easy, though the available running boards stick out so far that they can hinder entry and exit, particularly for shorter folks. Visibility is quite good in all directions." -- Consumer Guide (2013)

Interior Features

The Mercedes-Benz GLK-Class comes standard with a six-speaker stereo, dual-zone automatic climate control, a USB port, Bluetooth and a 5.8-inch display screen. Options include Mercedes’ COMAND infotainment system with navigation and a 7-inch display, a Harman/Kardon stereo system, satellite radio, a panoramic sunroof, a backup camera, parallel parking assist, blind spot warning and the mbrace telematics system, which requires a monthly subscription.

Some reviewers say that the COMAND system has a crisp display, and that the control knob and redundant buttons on the dashboard make controlling stereo, phone, climate and navigation functions fairly simple. However, others complain about the process for entering an address into the navigation system. Some critics also find that the climate controls are mounted a bit too low for easy reach.

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  • "Cabin controls are a little complicated at first, but the combination of dashboard buttons, steering wheel controls and the multifunction COMAND knob provide a reasonable solution for the operation of the complicated stereo, navigation and phone functions. The climate controls are simple to use, but are mounted a little low in the GLK." -- Edmunds
  • "The climate controls consist of rotary knobs and clearly marked buttons, but they're mounted low in a vertical panel that makes them difficult to see and reach." -- Consumer Guide (2013)
  • "The infotainment screen has been updated with crisper colors but retains the same user-friendly interface." -- Motor Trend (2013)
  • "Operating the available navigation system is equally frustrating. You're required to dial through the alphabet to pick off each number and letter of an address. In the end, I opted for the fast and sane choice: the navigation app on my smartphone." -- Cars.com (2013)

Cargo

The GLK-Class has 23.3 cubic feet of cargo space behind the rear seats and up to 54.7 with the rear seats folded. The GLK's overall cargo space is somewhat low for the class, as rivals like the BMW X3 and Acura RDX offer more. Some reviewers say that the GLK’s cargo space is sufficient, and appreciate that the seatbacks fold flat with the rest of the cargo floor.

  • "Maximum cargo capacity is a rather skimpy 54.7 cubic feet, highlighting one of the few drawbacks of the 2014 GLK's packaging. That's significantly less cargo capacity than in most other small crossover SUVs." -- Edmunds
  • "The rear seat backs fold easily, though the headrests have to be removed before doing so if the front seats are pushed far back. The seat backs lay flat and level with the cargo floor, resulting in a spacious cargo area." -- Consumer Guide (2013)
  • "On the positive side, a low cargo floor eases loading, and there's a bit of underfloor storage. For bulky items, you'll have to remove the cargo cover, another awkward maneuver." -- Cars.com (2013)
  • "While it offers plenty of passenger room for five, cargo space suffers slightly. That space also isn't as easy to access as in the smartly designed Acura RDX." -- MSN (2013)
Review Last Updated: 5/14/14

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