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#8

in 2011 Luxury Midsize SUVs

Avg. Price Paid: $30,034 - $58,826
Original MSRP: $46,490 - $92,590
MPG: 16 City / 20 Hwy
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2011 Mercedes Benz M-Class Interior

This interior review was created when the car was new. Some links may no longer point to an active page.

With the right options, the interior of the M-Class is luxurious and accommodating. However, those options can get pricey and some reviewers aren't so fond of the rear seats. 

  • "There's a new steering wheel, a new seat design, and, more important, the latest generation of Mercedes-Benz's telematics system, including the logical Comand interface that debuted on the S-class. Hurray for that." -- Automobile Magazine
  • "Very accommodating with exceptional space for the front seats, a bit less so in the rear. Fitted with leather and wood trim, the cabin felt solid and luxurious." -- Arizona Republic

Seating

Reviewers find the M-Class' front seats comfortable and spacious, though the rear seats are a bit cramped. The M-Class can seat five in two rows.

Leather upholstery isn’t standard, which is surprising considering the M-Class is a luxury SUV with a high price tag. Even the Lincoln MKX, which costs more than $7,000 less than the M-Class, comes with leather. It also comes standard with heated and cooled front seats, which are just optional on most M-Class models. The M-Class does come with a power-adjustable driver’s and passenger’s seats.

  • "The quiet, upscale interior has good room for four tall adults." -- MSN
  • "The seats are supportive and comfortable, except for a hard seat back in the center rear position." -- Cars.com
  • "Front passengers enjoy roomy, generally supportive seats. Good side bolstering requires the multi-contour power seats, which have a tacked-on control pod that looks incongruous and intrudes on some testers' leg space. … There's good headroom, legroom, and foot space in back. The seat is nicely contoured and fits three across with only minor crowding." -- Consumer Guide

Interior Features

Reviewers generally like the M-Class' COMAND infotainment system, which controls the audio, video and navigation functions. However, one or two still find some aspects of the system overly complicated.

The base ML350 boasts a long list of standard interior features, including new burl walnut trim, a leather steering wheel, automatic dual-zone climate control, a six-disc CD changer and a power glass sunroof. However, considering the M-Class’ luxury pricing, there are a few omissions. The M-Class doesn’t come with leather upholstery or even an iPod interface, which is standard on some affordable SUVs that cost much less.

A hard drive navigation system is optional and comes with real-time traffic, a 6.5-inch screen, voice activation, and Zagat restaurant ratings.

  • "Operation of the audio system seemed too complex, especially the process of loading and unloading CDs. Too many buttons to push for a simple function." -- Arizona Republic
  • "The integrated DVD player comes with two sets of wireless headphones and two remote controls, thus freeing you from the burden of talking to your rear seat passengers." -- Truck Trend
  • "The cabin's standard wood trim and other high-quality materials create an upscale ambiance. However, many interior panels are not soft to the touch…" -- Consumer Guide

Cargo

The M-Class has excellent cargo space for a midsize SUV. It provides 29.4 cubic feet of cargo space with all seats in use and 72.4 cubic feet with the rear bench seat folded down. A larger cargo area is hard to find, but the Lexus RX Hybrid has one. It provides 40 cubic feet with all seats in use and 80.3 cubic feet with the rear seats folded down.

Small storage spaces in the M-Class are nothing special. It comes with two cupholders in the front and rear, front covered lower console storage (on the floor and dash), and cargo area tiedowns.

  • "The tall, broad cargo bay affords plenty of space with the rear seats in use. The seatbacks fold easily without removing the headrests to create a long, flat load floor, but not until the seat cushions have been tipped forward. Cabin storage is merely OK. The door pockets are roomy, but the tiered center console is on the small side." -- Consumer Guide
  • "Huge space behind the rear seat is easy to load with luggage, and overall construction feels solid." -- Cars.com

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