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#6

in 2009 Affordable Midsize Cars

Avg. Price Paid: $9,555 - $12,395
Original MSRP: $20,320 - $26,720
MPG: 20 City / 29 Hwy
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2009 Mercury Milan Interior

This interior review was created when the car was new. Some links may no longer point to an active page.

Mercurys are supposed to be a notch more luxurious than Fords, but not as sumptuous as Lincolns. The Milan attempts to back up this line with an attractive, two-tone interior and standard satin aluminum trim. The seats are generally considered comfortable, and the Milan offers a competitive list of equipment. Buyers also have the option of upping the tech quotient with the SYNC infotainment system, which lets them impress their friends by controlling iPods, PDAs, and similar gadgets though the car with voice commands.

  • "The cabin feels secure and looks attractive, with an unusual combination of metals and leather." -- Detroit News
  • "Generous use of soft-touch surfaces and a choice of real metal or wood trim look particularly high-class, especially for the price." -- Consumer Guide
  • "The Milan's two-tone cabin seems intended to create an upscale ambiance."  -- Edmunds
  • "Certainly, with its two-tone leather-surface seats and optional Wales Mahogany wood interior appearance package, the Milan Premier V-6 aspires to luxury. But aspiration alone isn't enough in a genuinely luxurious environment. It comes off as pretense; and the Milan's ruse fails." -- Washington Post

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Seating

The 2009 Milan's seats look sharp, and most reviewers find them comfortable. The dimensions of the car are also a plus, with enough room for adults in back -- provided they don't go for the center seat.

  • "Firm, supportive seats are a bit roomier than the class norm." -- Consumer Guide
  • "The automaker says that extending the back doors rearward improves rear-seat access for taller passengers." -- Cars.com
  • "Rear-seat knee, toe and head space are ample at each side, but the center spot is a somewhat hard perch with scant headroom." -- Kelley Blue Book

Interior Features

The Milan's interior is designed in an attractive two-tone scheme, with satin metallic trim as standard and wood-grain inserts optional. Standard equipment for 2009 includes a six-way power driver's seat with manual lumbar support, four-way manual fold-down front-passenger seat, 60/40 split-folding rear seat, cloth upholstery, manual tilt/telescopic steering column, front and rear map lights, satellite radio and visor vanity mirrors and 12-volt outlets in the front cabin.

Premier models also include an auto-dimming rearview mirror, leather upholstery, electronic automatic temperature control and a premium six-disc in-dash CD changer with AM/FM Stereo and MP3 capability. DVD-based navigation is optional, and elicited few reviewer comments.

  • "Audio and climate switchgear take time to decipher. Ditto the look-alike steering-wheel audio and cruise controls. The low-mounted climate panel can force a long look from the road." -- Consumer Guide
  • "Ergonomics are generally sound, though the standard-issue Ford stereo faceplate, replete with identical-looking blocky buttons and a tiny green readout, is seriously outdated. The standard analog clock mounted high in the center stack adds a touch of class, however." -- Edmunds
  • "Premium touches are the main reason to buy a Milan rather than a Fusion, and two-tone upholstery helps give this sedan a stylish, additional inducement." -- Kelley Blue Book

Sync System

Ford, Lincoln and Mercury have made much out of their new SYNC infotainment system, which is available on all 2009 Milans. The system allows drivers to control any Bluetooth-enabled device through voice commands -- making calls on a cell phone or changing songs on an iPod, for instance. Since it is software-based, drivers can add new SYNC features after they buy their car. Now in its second version, SYNC is an evolving product, now in its second version, and most reviewers count it as a check in the Milan's favor.

  • "It enables hands-free phone use and has a universal music player that pulls songs from virtually any MP3 player. The voice-recognition control is simply the best we've ever tried. So far, the most impressive trick Sync offers is its ability to receive text messages and then read them to you." -- Popular Mechanics
  • "Another desirable aspect of the Milan is its optional Sync system, which allows the integration of personal electronic devices into the center stack controls and display." -- Edmunds

Cargo

The 2009 Milan's 15.8 cubic feet of cargo room makes it one of the most spacious cars in its class. Milans feature front door storage pockets, a front-side center console, glove compartment, grocery bag hooks, dash-bin, overhead console, map pockets and cupholders.

  • "The  Milan's 15.8-cubic-foot trunk, split-folding rear seat and fold-down front passenger seat allow bulky items to be transported inside the car." -- Edmunds
  • "The trunk is usefully shaped but is too shallow for larger items. The budget-grade felt-type liner looks and feels cheap." -- Consumer Guide

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