Survey: Cadillac Owners Most Satisfied with Their Purchase

Posted: May. 20, 2009 10:05 a.m.

Would you recommend your car to a friend?  Of course, we'd encourage you to conduct more thorough research before investing tens of thousands in a new car - we can even recommend a good website - but millions of Americans do ask friends, neighbors and co-workers "how do you like your new car?" when considering  purchase.  Auto industry research firm Auto Pacific did the same, asking 25,000 new car owners whether they were satisfied with their recent purchase.  The result?

In a press release, the company writes, "For the second straight year, Cadillac ranks highest among new car owners, taking the Highest Satisfaction Brand honors even with the turmoil surrounding General Motors and the industry as a whole."  Hyundai won the "Rising Star" award for the biggest jump, leaping over 11 other brands to sit in the top five for the first time.

The results come from a survey that, according to Auto Pacific, considers "48 separate categories that objectively measure the ownership experience."

If you're looking to buy the specific vehicle that leaves customers most satisfied, be prepared to part with some cash.  Motor Trend reports, "The vehicle gaining the most satisfied customers for MY2009 was the Lexus LS series sedan, which bested the industry average by 99 points. Top truck or SUV honors went to the Cadillac Escalade."

The full list of winners is below, though, reading it, we'd quarrel with some of Auto Pacific's categories.  The Hyundai Sonata is a premium midsize car while the Ford Fusion is just a midsize car?  The Scion tC is sporty? 

Again, we can recommend a good website for more research.

 

PASSENGER CARS:

Premium Luxury Car                            Lexus LS

Aspirational Luxury Car                        Hyundai Genesis

Luxury Large Car                                 Lincoln Town Car

Luxury Mid-Size Car                            Lexus ES

Premium Mid-Size Car                         Hyundai Sonata

Mid-Size Car                                       Ford Fusion

Image Compact Car                             Toyota Prius

Compact Car                                       Mitsubishi Lancer

Economy Car                                      Honda Fit

Sports Car                                          Porsche 911

Sporty Car                                          Scion tC

 

LIGHT TRUCKS:

Large Pickup                                       Dodge Ram 1500

Compact Pickup                                  Ford Explorer Sport Trac

Luxury Sport Utility                               Cadillac Escalade

Large Sport Utility                                Chevrolet Tahoe

Premium Mid-Size Sport Utility              Ford Explorer

Mid-Size Sport Utility                           Jeep Liberty

Luxury Crossover SUV                         Land Rover LR2

Large Crossover SUV                          Mazda CX-9

Premium Mid-Size Crossover SUV       Toyota Venza

Mid-Size Crossover SUV                      Volkswagen Tiguan

Compact Crossover SUV                     Kia Sportage

Minivan                                               Toyota Sienna

If you're in the market for a new car, check out the U.S. News rankings of this year's best cars as well as this month's best car deals.

Find this story interesting? If so, please click "Buzz up" to let us know.