GO

Toyota Recalls: What You Need to Know

(last updated 5/26/2010)

Toyota has been forced to issue a series of highly-publicized recalls in recent months, due to reports of cars accelerating beyond the driver's control.  The issue has led to Congressional hearings, damaged the reputation of a company once known for its bulletproof reliability, and left millions of Toyota owners with questions about their own safety.

Another, the popular Prius hybrid (as well as its Lexus HS cousin), has been recalled due to its own safety concerns -- a possible faulty braking system.

Understandably, this news is worrying for consumers.  It's also rocked the automotive industry, as questions about Toyota's reputation for reliability have surfaced.  Here's what you need to know.

What Models Have Been Affected by The Accelerator Pedal Recall?

Currently, eight Toyota models have been recalled to fix the sticky accelerator issue.  No models from Scion, Toyota's low-cost brand, or Lexus, Toyota's luxury brand, have been affected.  The recalled models are:

2009-2010 RAV4
2009-2010 Corolla
2009-2010 Matrix
2005-2010 Avalon
Certain 2007-2010 Camrys
2010 Highlander
2007-2010 Tundra
2008-2010 Sequoia

Reports seem to indicate that the problem is due to wear on the accelerator, and tends to happen after the car has over 38,000 miles on it.

What Should I Do If It Happens to Me?

Even if you own one of the affected vehicles, the chances of experiencing unintended acceleration are quite small.  Still, it's worth taking seriously. If your car starts to accelerate uncontrollably, apply steady pressure to the brakes and put the car into neutral. Don't drive your car again until it is fixed. You can also read Toyota's FAQ about the problem, or call Toyota at 1-800-331-4331.

Has Toyota Fixed the Problem?

Toyota has identified a fix for the accelerator problem, and begun correcting it in recalled cars. However, in the U.S. alone, 2.3 million cars on the road are affected, plus an unknown number of unsold cars currently in production and on dealer lots.  If you own one of the affected models, you should expect to get a notice in the mail directing you when and how to schedule and appointment at your local dealership to get your car fixed, but it might be a good idea to call your local dealership and schedule repairs even if you haven't received your notice.  They've already begun fixing cars.

When Will Sales Resume?

Dealers have resumed  selling the affected models, but dealers say their priority is fixing cars that have already been sold, not fixing cars from their inventory. If you want to buy one of these cars, a dealer will likely work with you, but you may have to wait while the fix is installed.

What Is the Problem With the Prius?

Toyota has announced plans to recall every 2010 Toyota Prius wordlwide in order to correct a braking defect.

The move comes in response to investigations by both the U.S. and Japanese governments. Safety agencies in both countries received hundreds of claims that the brakes of the 2010 Prius hybrid don't engage properly on slippery or rough surfaces.  Toyota admitted that it was aware of the Prius braking problem.  In fact, the automaker had already modified new Prius sedans coming off of assembly lines to correct the problem before the government agencies contacted Toyota officials.

Toyota has since announced plans to recall the Prius worldwide.

According to Toyota, the problem is a software issue.  Like most hybrids, the Prius has two separate braking systems -- a regenerative braking system that recharges the car's batteries using tension from its electric motor, and conventional brakes at the wheels.  On slippery or bumpy surfaces, the car can sometimes be slow to switch between the two, leaving a pause of about one second when the driver is stepping on the brake pedal but the vehicle isn't braking at all.

Bear in mind, at 60 mph, the car could travel 88 feet in that one second.

There have been no reports of this problem in Prius cars from earlier model years.

When will Prius Owners Hear from Toyota?

Prius owners should have received a recall notice in the mail the week of February 14-21 with instructions.  If you haven't heard from Toyota, call your local dealership to arrange repairs.  The actually fix shouldn't take long -- it's a simple software update. 

What's the Problem with the Steering on the Corolla?

In February of 2010, NHTSA opened an investigation due to consumer complaints about the steering in 2009 and 2010 Toyota Corollas. According to the complaints, drivers have experienced the car veering off on its own, and some drivers report difficulty keeping the Corolla traveling in a straight line. Consumers have made 83 complaints to NHTSA about the issue since 2008.  At this time, the issue is only under investigation and a recall hasn't been issued.  The Corolla is part of the stick accelerator recall, however.

What's the Problem with the Brakes on the Camry?

While some 2007 through 2010 Camrys are part of the sticking accelerator recall, as separate recall has been issued for 2010 Camrys with four-cylinder engines.  The recall is due to a power steering hose which, in some cases, can come in contact with a front brake tube.  That contact can lead to a whole in the brake tube, which could cause braking fluid to leak, limiting braking effectiveness. Owners of affected Camrys for this recall should get a notice in the mail this month, or they can visit www.toyota.com/recall for more information from Toyota. Owners can also contact the Toyota Customer Experience Center at 800-331-4331.

Why Do the Recalled Models Continue to Perform Well In Your Rankings?

Our rankings are based on long-term trends, the opinions of the most respected critics in automotive journalism and the most reliable data available. As a result, there can be a delay between current recalls and our rankings.  However, the upside of that is that our rankings aren't swayed by stories and events that have limited impact on long-term vehicle quality. For example, if you check out our affordable midsize car rankings you'll see that four of the top five cars are from Ford and GM, in large part because our rankings were built to not be swayed by the predictions of the demise of the American automotive industry last year. Instead, they focus on the long-term quality that Ford and GM have been quietly building.  Similar patterns play out across the site.

While we realize that our model's emphasis on long-term trends means that it can seem slow to react to current events, we always note critical recall information in the individual car reviews so consumers can get the information they need to find the right car for them.

What Does this Mean for Toyota in the Long Run?

It's tough to predict what will happen to Toyota in the future.  The brand's reputation has taken an undeniable hit, but other car makers have had massive recalls and come back. Most analysts think that Toyota will lose sales in the near term.  That means that if consumers are interested, they may be able to get a good deal on the affected models once sales resume.  Buyers may even be able to negotiate a good deal on the unaffected models as Toyota dealers look to recover sales wherever they can. The latest Toyota Deals give a good idea of the discounts and incentives available on a new Toyota.

Check out the latest Toyota recall news below.

NHTSA: 89 Deaths Caused by Unintended Acceleration in Toyota Vehicles

Posted: May. 26, 2010 10:05 a.m.

Now that the dust has begun to settle on Toyota’s recall fiasco, it’s being made clear that the toll on human life was greater than initially reported.

“The National Highway Traffic Safety Administration is now estimating that 89 deaths may be attributable to unintended acceleration in Toyota vehicles here in the United States between the year 2000 and May of 2009,” reports Autoblog. “Previously, it was reported that 52 deaths were possibly related to the throttle defect.” . . . continue

Toyota Hasn't Seen the Last of Government Fines

Posted: May. 11, 2010 10:05:46 a.m.

The National Highway Traffic Safety Administration (NHTSA) has already levied the largest fine of its kind in U.S. history -- $16.4 million -- against Toyota for its failure to immediately recall vehicles with sticking accelerator pedals.

But that’s not the end of it. U.S. Transportation Secretary Ray LaHood said yesterday that NHTSA is considering whether to impose more fines based on its ongoing investigation.

“The Transportation Department is still reviewing 500,000 documents turned over from Toyota in ... continue

Consumer Reports Drops Warning from Lexus GX 460

Posted: May. 10, 2010 10:05:12 a.m.

It’s safe the buy a Lexus GX 460 again.  That’s what Consumer Reports has concluded, after testing a GX that had been through the repair process Lexus has designed to correct a problem CR first identified last month.

Edmunds Inside Line explains, “In April, CR said that in its test of emergency handling, the GX 460's stability control system didn't intervene quickly enough to prevent the vehicle from sliding in a test of lift-off oversteer, in ... continue

Toyota's Expert Panel to Investigate Electronic Throttle Control

Posted: May. 04, 2010 10:05:57 a.m.

Toyota has assembled an expert panel to conduct a review of its operations and give independent advice on vehicle safety and the automaker’s highly-publicized accelerator pedal recalls.

The Detroit News explains “the seven-member panel includes leading business, aviation, safety and technology experts such as Norman Augustine, former CEO of Lockheed Martin, who served for 16 years on the President's Council of Advisors on Science and Technology, and Patricia Goldman, former vice chairman of the National Transportation Safety Board ... continue

Lexus Resumes Sales of GX 460 SUV

Posted: Apr. 30, 2010 10:04:15 a.m.

Lexus says it has fixed the problem that Consumer Reports uncovered with its GX 460 SUV. The company has resumed selling its largest model, and expects to contact most GX owners this week to arrange to fix their cars.

Edmunds Inside Line explains, “Toyota recalled the 9,400 units of the SUV in the U.S. on April 19, just days after Consumer Reports said its testing revealed a rollover risk. Toyota later concurred that if the GX 460 is ... continue

Recall Alert: 2003 Toyota Sequoia

Posted: Apr. 29, 2010 11:04:25 a.m.

Toyota is preparing to recall about 50,000 Sequoia SUVs from model year 2003 due to a defective traction control system, which can sometimes cause the vehicle to slow suddenly without input from the driver. The vehicles reportedly can slow even while the driver is pressing the gas pedal, and the brake lights will not illuminate to warn drivers of the reduced speed.

The recall has not yet been announced by the National Highway Traffic Safety Administration. In the wake ... continue

Toyota Agrees to Pay Fine, But Won't Admit Wrongdoing

Posted: Apr. 20, 2010 10:04:23 a.m.

 

Toyota has agreed to pay a $16.4 million government fine for waiting several months to notify the National Highway Traffic Safety Administration (NHTSA) about its sticky accelerator pedal defect.

According to the Washington Post, “The sanction represents the largest financial penalty imposed by the U.S. government on an automaker.” However, they add that the proposed fine is “relatively small for an automaker that reported revenue of more than $200 billion last year, consumer advocates said.” Continue

Toyota Recalls 2010 Lexus GX 460

Posted: Apr. 20, 2010 10:04:21 a.m.

Toyota announced yesterday that it is voluntarily recalling about 9,400 2010 Lexus GX 460 SUVs. Last week, Toyota put a sales halt on the 2010 GX after Consumer Reports issued a rare safety risk and “don’t buy” warning, citing safety tests in which the GX showed a high risk of rollover.

“During hard downhill braking, the traction control would allow the vehicle's rear-end to step out much farther than normal,” explains Autoblog. “On a public road, CR ... Continue

Toyota Will Face One Huge Sudden Acceleration Lawsuit

Posted: Apr. 19, 2010 11:04:19 a.m.

The federal court system has consolidated more than 200 separate lawsuits against Toyota into one single class-action suit, which will be heard in a California courtroom.

The Los Angeles Times reports, “In a ruling handed down Friday, the U.S. Judicial Panel on Multidistrict Litigation allowed more than 100 suits seeking class-action status, as well as at least 50 personal injury cases, to be adjudicated in a single federal courtroom.” 

The Detroit Free Press notes, “lawsuits began appearing last fall ... continue

Toyota Halts Sales on 2010 Lexus GX 460

Posted: Apr. 14, 2010 10:04:29 a.m.

In yet another blow to Toyota’s safety reputation, Consumer Reports has placed the 2010 Lexus GX 460 on its “Do Not Buy” list for its increased risk of rollover during turns. Toyota has followed suit by halting sales on the model.

“During testing, the Consumer Reports crew found that the traction control on the GX would allow the vehicle to slide nearly completely sideways before getting everything in line,” explains Autoblog

Consumer Reports writes: “We believe that in real-world ... continue

Toyota Executive Urged Company to "Come Clean" Before Recalls

Posted: Apr. 08, 2010 10:04:34 a.m.

This won’t help Toyota defend itself from allegations of a cover-up.

USA Today reports, “Five days before Toyota recalled 2.3 million vehicles for sticky gas pedals, a U.S. executive wrote in an internal e-mail: ‘We need to come clean. We are not protecting our customers by keeping this quiet. The time to hide on this one is over.’”

The Wall Street Journal adds, “In the Jan. 16 email, Irv Miller, who then was Toyota's group vice ...

Report: Toyota Warned Europe of Pedal Problem Before U.S.

Posted: Apr. 07, 2010 11:04:23 a.m.

Emerging reports this morning suggest that Toyota may have known about its sticking accelerator pedal problem, and warned its European distributors, long before disclosing the problem to U.S. regulators.

The Associated Press reports, “Concerns about sticking gas pedals and complaints from Toyota owners in the U.S. were rising at the end of 2009.”  Documents obtained by the A.P. “show that weeks earlier, on Sept. 29, its European division issued technical information ‘identifying a production

Feds Say Toyota Concealed Defect; Seek Record Fine

Posted: Apr. 06, 2010 10:04:38 a.m.

The federal government has announced its intention to fine Toyota $16.4 million for allegedly hiding a defect in many of its cars that, government investigators believe, may have led to dozens of deaths.  The defect can reportedly cause the car’s accelerator pedal to become stuck, making the car accelerate without the driver pressing the pedal.

If it stands, the sanction would represent the largest financial penalty imposed by the U.S. government on an automaker,” according to the Washington Post, though ... continue

GM Will Add Brake Override to All Automatic Transmission Cars by 2012

Posted: Apr. 06, 2010 10:04:38 a.m.

General Motors is the latest automaker to announce its intention to add brake override systems to nearly all of its cars, in the wake of the Toyota sudden acceleration scandal.

Kicking Tires reports, “GM joins Mazda as automakers who recently decided to make brake override software standard across all models. GM says all of its vehicles will have ‘enhanced smart pedal’ technology by the end of 2012.”  GM, KT notes, “doesn’t have the same history of unintended acceleration as ...

In Wake of Toyota Recalls, Mazda Adds Brake Override to All Cars

Posted: Apr. 05, 2010 10:04:48 a.m.

Following months of controversy about unintended acceleration claims in Toyota vehicles, Mazda has announced plans to add a brake override system to all of its cars.

The Detroit News reports that the Japanese automaker “will add brake-shift override systems to all of its new vehicles by the end of next year, as Congress and federal regulators consider whether to mandate it for all automakers.”

A brake override system is a simple safety device that cuts a car’s throttle whenever ... continue

Ford and Toyota Win Big in March Auto Sales

Posted: Apr. 02, 2010 09:04:02 a.m.

Sales numbers for March are in, and many automakers sold more cars than they did this time last year.

Overall, sales rose “24 percent from the depressed levels of March 2009, when automakers were battling the weakest demand in almost three decades,” reports Auto Week. “The seasonally adjusted annual sales rate of 11.7 million was the year's highest and the second strongest since August, when the U.S. cash-for-clunkers campaign lifted demand.”

The big winners for March 2010 ... continue

Report: More than 100 Deaths Due to Sudden Acceleration in Toyotas

Posted: Mar. 26, 2010 10:03:46 a.m.

The L.A. Times reports, "More than 100 deaths have now been blamed on sudden acceleration of Toyota Motor Corp. vehicles, nearly twice the number that had been reported two months ago, according to a Times review of public records."

USA Today says, "The higher count is due to a surge of reports in the wake of Toyota's troubles with unintended acceleration, the Times explained. It also went beyond NHTSA complaints to look at lawsuits and police records to ... continue

Toyota Replacing Gas Pedals, Facing More Claims Against Its Electronics

Posted: Mar. 24, 2010 10:03 a.m.

The Washington Post reports, "If you're one of the millions of Toyota owners who have followed the automaker's instructions to take your vehicle in to a dealer to fix a sticky gas pedal and you're still unhappy, then Toyota will give you a new gas pedal."

The Associated Press writes, "The Japanese automaker said in a memo obtained Tuesday by The Associated Press that if a customer is unhappy with the feel of the accelerator after the car is repaired, dealers can provide a replacement pedal at no charge."  . . . continue

"Runaway" Prius Driver in NY Did Not Use Brakes

Posted: Mar. 22, 2010 10:03 a.m.

Toyota might be starting to feel like it's getting its momentum back.

The Wall Street Journal reports, "An investigation of a Toyota Prius accident in Harrison, N.Y., suggests driver error may have been involved after federal safety regulators said the brakes hadn't been applied and the throttle was 'wide open.'" . . . continue

Cosmic Rays may be Causing Unintended Acceleration in Toyotas

Posted: Mar. 17, 2010 10:03 a.m.

Like a story line straight out of a George Lucas film, reports are surfacing that cosmic rays may be responsible for the dangerous cases of unintended acceleration that have spurred the recall of millions of Toyota vehicles.

Before you dismiss the cosmic ray theory, consider that the issue has been known since the 1950s, and airplane and spacecraft manufacturers design in safeguards that triple-check all data as a defense from such interference from space,” writes Autoblog. . . .continue

Toyota Finds Inconsistencies in Story of Runaway Prius

Posted: Mar. 16, 2010 09:03 a.m.

Yesterday we reported that attempts by the NHTSA and Edmunds to duplicate the unintended acceleration in James Sikes’ runaway Prius failed. Not surprisingly, Toyota recently held a press conference disputing the validity of his claim. . . .continue

Tests Raise Questions on "Runaway" Prius Claim

Posted: Mar. 15, 2010 10:03 a.m.

Since repots surfaced about California driver James Sikes’ claim that his 2008 Toyota Prius had raced dangerously out of control, extensive testing has been done to get to the heart of the matter.

The results are in and they don’t look good… for Sikes. . . . continue

Could Runaway Prius Have Been Faked?

Posted: Mar. 12, 2010 10:03 a.m.

Yesterday we told you about doubts Edmunds Inside Line raised about a California man who claimed his Prius had raced out of control. Today, more people are looking into the story.

Jalopnik thinks James Sikes, the man in the incident, may have had a motive . . . continue

Toyota Sales Bounce Expected

Posted: Mar. 12, 2010 10:03 a.m.

Thinking about buying a Toyota?  You're not alone.

Automotive News  reports, "New incentives are boosting Toyota’s U.S. sales big time in early March, and analysts forecast a 30 percent bounce for the full month."   The expected sales increase comes after Toyota sales fell 10 percent in February, amid recalls and Congressional hearings. . . . continue

Another Day, Another Report of a Runaway Prius

Posted: Mar. 11, 2010 10:03 a.m.

Sarah Connor warned us that one day the machines would rise up.  Maybe they have.

Autoblog reports, "Not one day after a high-profile incident involving a Prius taking off on its owner in Southern California, we're hearing reports that another one of Toyota's popular hybrids has suffered unintended acceleration in New York." . . . continue

Toyota Dealers Say GM Incentives Misuse Taxpayer Money

Posted: Mar. 10, 2010 10:03 a.m.

If you're a current Toyota owner, GM would like to offer you some cash to switch brands.

Not surprisingly, some people have a problem with that.

The U.K.'s Financial Times reports, "Toyota's US dealers launched a broadside against General Motors on Tuesday, accusing the Detroit carmaker of using taxpayers' money to counter generous incentives that Toyota has offered to win back buyers." . . . continue

California Highway Patrol Helps Stop Speeding Prius

Posted: Mar. 09, 2010 10:03 a.m.

Even Eric Estrada didn't get this much excitement.

The San Francisco Chronicle reports, "The California Highway Patrol says an officer helped slow a runaway Toyota Prius from 94 mph to a safe stop after the car's accelerator became stuck." ... continue

Questions Raised on Claims about Toyota's Electronics

Posted: Mar. 08, 2010 11:03:31 a.m.

After some claims that incidences of unintended acceleration were due to the electronic systems in come Toyotas, not sticking throttles, Toyota is fighting back.

The Associated Press reports, "Toyota Motor Corp. plans to try to undercut suggestions that its electronics systems caused the sudden acceleration problems that led to the recall of more than 8 million vehicles."

USA Today explains, "A professor's experiment, demonstrated in an ABC News report and described in congressional testimony, alleged that Toyota Avalon's ... continue

Toyota's Recalls May Not Cover Enough Models

Posted: Mar. 05, 2010 10:03:02 a.m.

The latest chapter in Toyota’s recall saga has hundreds of people who own cars not covered under the recalls complaining about unintended acceleration.

According to the Detroit Free Press, “About 731 owners of Toyota vehicles not covered by two recent recalls have reported sudden acceleration complaints to U.S. auto safety regulators in the past six weeks, a Free Press analysis found.”

The Free Press used the RAV4 as an example. Only the 2009 and 2010 models built in ... continue

Toyota Owners Encounter Acceleration Problems After Recall Fix

Posted: Mar. 04, 2010 09:03:43 a.m.

The National Highway Traffic Safety Administration (NHTSA) has received at least seven complaints from Toyota owners who say they are experiencing unintended acceleration even after their cars have been repaired as part of Toyota’s floor mat and accelerator pedal recalls.

“The Los Angeles Times reports that many experts feel the gas pedal, floor mat and brake override fixes aren't enough, as they don't deal with the actual root of the problem,” explains Autoblog. “Still, we'll have ... continue

Toyota to Reveal Black-Box Recorder Data

Posted: Mar. 01, 2010 10:03:04 a.m

According to several sources, Toyota is bringing hundreds of data-decoding machines to the United States in an effort to help diagnose vehicle problems. The troubled automotive giant is reacting to criticism that data from its event data recorders (or black boxes, as they are informally called) can only be read by a proprietary machine. Toyota currently has only one such reader machine in the U.S.

“The devices, known as event data recorders, are similar to the black boxes on ... continue

Toyota to Offer Home Pickup, Free Rentals During Recall Repairs

Posted: Feb. 26, 2010 10:02:30 a.m

Arranging recall repairs just got easier for Toyota owners.  The company has recalled more than eight million cars in two separate recalls, both due to the risk of unintended acceleration.  Toyota dealers will now offer to pick up cars at customer’s homes, provide rental cars during the repair period, and deliver the car after repairs are completed.

The AP explains, “The deal -- costs to the company weren't specified -- was initially announced as part of an agreement between Toyota ... continue

After Hearings, Toyota Faces Criminal Investigation

Posted: Feb. 25, 2010 10:02:18 a.m.

Edmunds Inside Line called it “Undoubtedly, the low point for Toyota in 50 years of operating in the U.S.” 

Yesterday, Toyota President Akio Toyoda, who just eight months ago took the helm of the company his grandfather founded, “appeared before a U.S. congressional committee on Wednesday and endured hours of humiliation from angry lawmakers.”  Toyoda said that he believed the company he recently took over had grown too quickly before his arrival, and pledged his “personal commitment that ... continue

Toyota May Reimburse Owners for Rental Cars

Posted: Feb. 25, 2010 10:02:47 a.m.

Good news, Toyota and Lexus owners: getting recall work performed on your car may get much easier soon, and the company may reimburse you for rental car or taxi expenses you incur while waiting for the dealership to perform recall repairs.  The benefit is already being offered in New York, but may soon be available in all states.

The New York Times explains, “Toyota has agreed to provide free pickup and return of recalled cars, free rental cars or taxi ... continue

Toyota Official: Recalls Will 'Not Totally' Fix Problem

Posted: Feb. 24, 2010 09:02:39 a.m.

A senior Toyota executive told lawmakers yesterday that a recent spate of recalls will “not totally” prevent future incidents of unintended acceleration.

In what Kicking Tires called “a breathtakingly candid moment,” Toyota’s top American sales executive made the comment.   

The Los Angeles Times explains, “Under withering questioning from a congressional committee Tuesday,” Toyota USA Chief Operating Officer Jim Lentz “said that the automaker still hasn't ruled out electronics as a potential cause of sudden acceleration, acknowledging that fixing ... continue

ABC News Alleges Toyota's Problem Isn't Pedals, and Isn't Fixed

Posted: Feb. 23, 2010 10:02:41 a.m.

ABC News is alleging that Toyota may have misunderstood the cause of thousands of claims of unintended acceleration, and set about repairing more than 8 million cars in a way that may not correct the underlying problem.  The automaker insists it has seen the evidence ABC News offers, and engineers are convinced the media company is wrong.

With Congressional hearings into Toyota’s safety record kicking off in Washington today, the stakes for the Japanese company couldn’t be higher ... continue

Toyota Memo Brags of Saving $100M with "Limited" Recall

Posted: Feb. 22, 2010 11:02:45 a.m.

As Toyota officials head to Washington for a series of Congressional hearings this week, a potentially damaging internal document is grabbing headlines.  All three TV news networks and hundreds of newspapers nationwide led with the story this weekend, adding to a public relations nightmare for the Japanese automaker.

The Detroit Free Press explains, “Toyota’s leading U.S. executive boasted to the automaker’s Washington staff last summer that they had saved the company more than $100 million by limited ... continue

Internal Toyota Documents Show Political Influence, Lobbying

Posted: Feb. 22, 2010 11:02:37 a.m.

Toyota executives, including new company president Akio Toyoda, are strategizing for a series of Congressional hearings into the company’s safety practices set to begin on Wednesday. And, as they plan, they have one particular worry in mind, according to internal memos obtained by a Congressional subpoena: Democrats.  Yet the company has a lot of friends in both parties in Washington, including some members of Congress expected to have prominent roles in investigating the automaker’s safety record.

Politico reports ... continue

Toyota Recalls: Dealing With the Aftermath

Posted: Feb. 19, 2010 11:02:44 a.m.

As Toyota Motor Corp struggles to repair the eight million vehicles it has recalled for dangerous brake and acceleration problems, it must take responsibility for its actions and work to repair its damaged reputation. If recent events are an indication as to what the world’s largest automaker can expect, the future doesn’t look so bright.

For months, accusations of scandal have followed Toyota -- with critics claiming that it has tried to ignore, quell or downplay safety concerns raised ... continue

Toyota May Lengthen Warranties on Recalled Vehicles

Posted: Feb. 16, 2010 11:02:43 a.m.

With millions of its best-selling vehicles under recall, Toyota may increase the length of its warranties in order to increase consumer confidence.

According to the Detroit News, Toyota “is considering increasing incentives or extending warranties as part of its response to the recalls, which have made some consumers wary of buying Toyota products.”

Some reports indicate that warranties may be extended to as long as 10 years. “If the extended warranty materializes, the Hyundai-like coverage could add quite a bit ... continue

Alleged Death Toll Mounts in Toyota Recall Cases

Posted: Feb. 16, 2010 11:02:04 a.m.

As news spreads of Toyota’s multi-million car recall, the National Highway Traffic Safety Administration (NHTSA) is experiencing a surge in driver complaints -- including new reports of injury and death.

“Since Jan. 27, NHTSA has received complaints of 13 more deaths and 10 injuries in U.S. crashes, since 2005, that allege sudden acceleration as the cause in Toyota vehicles,” reports the Detroit News. “That brings to 34 the total number of deaths since 2000 allegedly related to unintended acceleration ... continue

Toyota Recalls Lead to Lingering Questions, Massive Fix Effort

Posted: Feb. 11, 2010 10:02 a.m.

With all the recalls in the news, you may not have noticed it, but there's an auto show going on. 

Kicking Tires reports, "At Chicago’s sprawling McCormick Place, Ford’s bright-blue display extols gas mileage and horsepower in oversized block letters. Not 10 feet away, Toyota’s area looks exactly the opposite. It’s an assemblage of Siennas, 4Runners, Camrys and more, all camped beneath a gray and white photographic backdrop: wind turbines, geese, birch trees. Compared to Ford, Toyota’s display seems a bit reserved." . . . continue

NHTSA Investigating Toyota Corolla

Posted: Feb. 10, 2010 10:02 a.m.

Another Toyota safety issue is in the news. This time it's the Toyota Corolla.

USA Today reports, "Federal safety officials say they will look into complaints from Toyota Corolla drivers about difficulty with the steering on their vehicles. The National Highway Traffic Safety Administration has received about 80 complaints from drivers of 2009 and 2010 Corollas. Many say their cars can wander when they drive on the highway, making it hard to stay in lanes." . . .continue

Recall Alert: 2010 Toyota Camry

Posted: Feb. 10, 2010 09:02 a.m.

Ever feel like we've been though this before? It's another Toyota recall -- this time for the 2010 Toyota Camry.

CBS News reports, "Toyota said Tuesday it is recalling about 7,300 of its 2010 Camrys to check a power-steering hose that may come into contact with a brake tube."  . . . continue

Toyota Announces Global Prius, Lexus HS Recall

Posted: Feb. 09, 2010 10:02:17 a.m.

After a week of discussion, Toyota has announced a worldwide recall of its 2010 Prius and Lexus HS250h hybrids in order to correct a braking defect.

The AP explains, “Toyota says it is recalling about 437,000 Prius and other hybrid vehicles worldwide to fix brake problems -- the latest in a string of embarrassing safety lapses at the world's largest automaker.”  The announcement means that “the number of vehicles recalled globally by Toyota Motor Corp. has ballooned to 8 ... continue

Toyota Resale Values Take Another Hit

Posted: Feb. 09, 2010 10:02:37 a.m.

“The Toyota in your garage,” ABC News reports, “Is losing value by the week.” In the wake of a series of high-profile safety recalls, the company’s public image has taken a hit – and sales of used Toyotas have slowed.

The used car value analysts at Kelley Blue Book “dropped the resale values of recalled Toyotas for the second time in four days Monday, leaving them as much as 4 percent or $300 to $750 lower than a week ago ... continue

Report: Toyota Dealers Pull Ads to 'Punish' Recall Coverage

Posted: Feb. 09, 2010 10:02:03 a.m.

Some Toyota dealers are not happy with heavy media coverage of the company’s recent reliability problems.  The world’s largest Toyota dealership group is reportedly taking action by pulling advertising from media outlets that have given the company’s recent safety recalls heavy coverage.

Autoblog reports, “Southeast Toyota, which is the largest franchised distributor of Toyota vehicles in the world with 173 dealers in Florida, Georgia, Alabama, North Carolina & South Carolina, has reportedly pulled all of its advertising from ...

2010 Prius Recall Expected

Posted: Feb. 08, 2010 09:02 a.m.

   

It's not official yet, but 2010 Toyota Prius owners should prepare themselves for a recall.

The New York Daily News reports, "Toyota will announce recalls for 300,000 of its prized Prius hybrids in the U.S. and Japan, the company's home turf, Japanese newspapers reported Sunday."

The New York Times says the decision to recall the Prius came "after receiving a flurry of complaints about the vehicle’s brakes, a person briefed on the decision said late Sunday." continue . . .

Questions about Toyota's Response to Complaints Continue

Posted: Feb. 08, 2010 10:02:46 a.m.

As consumers deal with the fallout from the massive Toyota recalls, the company is dealing with questions about its response to consumer safety complaints.

USA Today reports, “As Toyota grappled Sunday with reports that it was recalling its Prius hybrids in Japan and may do so in the United States, evidence continued to beg whether the automaker and the National Highway Traffic Safety Administration responded quickly enough to reports of sudden acceleration in some of its other models.” continue . . .

Ford to Correct Braking Issue in Fusion, Milan Hybrids

Posted: Feb. 05, 2010 10:02:46 a.m.

With all of the publicity surrounding Toyota’s internal debate over whether or not to recall its Prius hybrid due to a potential braking defect, this one almost slipped through the cracks:  Ford has ordered its dealers to correct a very similar issue in its 2010 Ford Fusion Hybrid and its cousin, the 2010 Mercury Milan Hybrid.

Unlike the Prius, the Fusion and Milan hybrids don’t actually lose braking power while the driver is stepping on the brake pedal ... continue

Some Toyota Dealers Resume Selling Recalled Models

Posted: Feb. 05, 2010 10:02:29 a.m.

Toyota dealers have been unable to sell eight of their most popular models – representing nearly 60 percent of their usual sales – since the automaker halted sales and production of the cars on January 26.  The company plans to tell dealers to resume sales on February 8, but according to reports this morning, some dealers have already begun selling the cars.

Toyota spokesman Mike Michels told the Los Angeles Times, “We now have more than enough parts at dealers to take ... continue

Toyota Mulling Prius, Lexus HS Recall

Posted: Feb. 05, 2010 10:02:44 a.m.

What’s going on at Toyota headquarters?  Conflicting reports this morning say that the auto giant may have decided to recall its 2010 Prius hybrid in order to correct a braking defect.

ABC News says the recall decision has been made.   Citing a report in the Japanese news daily Nihon Keizai, ABC claims, “Toyota will soon notify Japan's transport ministry and the U.S. Department of Transportation of the recall.”

At the same time, the Wall Street Journal reports ... continue

Report: Government May Beef Up Auto Safety Agency

Posted: Feb. 05, 2010 10:02:40 a.m.

After a week when auto safety concerns have dominated news coverage, some are starting to ask whether the federal government has devoted enough resources to enforcing car safety regulations.  The Obama administration plans to increase the size of the federal agency devoted to auto safety.

The Detroit News reports, “President Barack Obama will increase the number of employees at the National Highway Traffic Safety Administration by 10 percent under his budget proposal.”  The additional funds would allow a fifteen percent ... continue

Toyota Admits Prius Brake Problem; No Plans for Recall Yet

Posted: Feb. 04, 2010 11:02:59 a.m.

Under pressure from two governments, Toyota has admitted that it knows of a problem with the braking system in its popular 2010 Prius hybrid. The company says it has already begun to fix the problem in new cars rolling off assembly lines, but has not yet decided whether to recall vehicles already sold to perform the same fix. The admission comes as the company faces a barrage of negative publicity, and possible government fines, for its slow reaction to reports ... continue

Toyota Giving Dealers Cash to "Do The Right Thing" For Customers

Posted: Feb. 04, 2010 11:02:17 a.m.

Toyota owners, listen up. If your local dealership hasn’t answered your concerns about the recent safety recalls over potentially faulty accelerator pedals and slipping floor mats, don’t give up asking. Toyota’s corporate leadership has given dealers extra resources for dealing with customer problems.

The Detroit News reports, “Toyota Motor Corp. is giving U.S. dealers payments of up to $75,000 to help win back customers' trust in the wake of a massive safety recall.” The company ... continue

Feds: We Had To Force Toyota Into Recall

Posted: Feb. 03, 2010 10:02:47 a.m.

Toyota is busy trying to repair its public image after one of the most high-profile safety recalls in history, but U.S. government officials aren’t helping. Federal safety regulators have announced that they may penalize Toyota for its failure to take action, and toughen safety rules to keep automakers from behaving like Toyota in the future. To make matters worse for the automaker, the U.S. Secretary of Transportation just called the Japanese automaker “a little safety deaf.”

It ... continue

Japan Orders Toyota to Investigate Prius Brake Complaints

Posted: Feb. 03, 2010 10:02:40 a.m.

Toyota dealers may have been forced to stop selling eight of their most popular models, but at least they’ve got one hot seller left that no one has questioned, right? The iconic Prius was left out of the recent recall over possibly defective gas pedals. The Prius, however, may have other safety problems -- and once again, a government has had to force Toyota to take them seriously.

The New York Times reports, “The Japanese government said Wednesday that it ... continue

New Gov't Probe: What if Toyota's Problem is Not Pedals?

Posted: Feb. 03, 2010 09:02:53 a.m.

Toyota has begun the process of modifying more than four million accelerator pedals worldwide due to reports that the pedals could stick in the down position, causing cars to accelerate out of their drivers’ control. But federal safety regulators say they have opened a new investigation of the problem. They’re not sure the problem is the pedals.

The Washington Post reports, “Federal regulators have launched an inquiry into whether engine electronics caused vehicles to accelerate unexpectedly as legislators and ... continue

Could Non-Toyota Vehicles Face Unintended Acceleration?

Posted: Feb. 02, 2010 10:02:27 a.m.

Toyota’s public image has taken a beating recently, after the automaker was forced to halt sales of eight popular models over concerns they could face a problem with sudden, unintended acceleration.  Some engineers, however, warn that the problem may not stay confined to Toyota products.

The Detroit Free Press explains, “In today's complex cars, a cell phone, satellite radio or even a restaurant's large microwave could -- in theory -- cause the accelerator to surge out of control, according ... continue

Value of Used Toyotas May Slump After Recall

Posted: Feb. 02, 2010 10:02:28 a.m.

Once Toyota has fixed your accelerator pedal, you’re in the clear, right?  Not quite.  The stellar reliability reputation and solid resale value of Toyota products over time has made Toyotas a solid investment for millions, but the damage from the company’s high-profile troubles could impact more than just the automaker’s bottom line – it could hurt the value of your car.

The Detroit News reports, “Toyota's resale values long have been the envy of the automobile industry ... continue

Toyota: "We're Sorry. Have a Donut."

Posted: Feb. 02, 2010 10:02:56 a.m.

Toyota has a PR problem.  And a solution.  Krispy Kremes. Mmmmmmmm. 

Toyota executives are on a mission to limit fallout from the company’s high-profile decision to halt sales of eight models and recall more than 4 million cars due to a possible problem with unintended acceleration.  The Detroit News reports, “On Sunday, Toyota took out full-page ads in 20 major newspapers to reassure its customers.”  The ad, portraying the sales halt as “a temporary pause to put you first ... continue

Toyota's Plan to Fix Millions of Pedals; Some Dealers Open 24 Hours

Posted: Feb. 01, 2010 11:02:14 a.m.

Worried Toyota owners will be happy to hear that the Japanese automaker has announced details of a plan to repair 4.2 million vehicles worldwide (2.3 million in the U.S.) recalled due to a gas pedal defect that could lead to unintended acceleration. 

Autoblog explains, “The fix involves installing a ‘precision-cut steel reinforcement bar’ into the pedal assembly that will reduce friction between a shoe and the adjoining surface, the place where Toyota has found these defective pedals ... continue

Toyota Faces Lawsuits, Losses, Congressional Hearings

Posted: Feb. 01, 2010 11:02:46 a.m.

If last week wasn’t bad enough for Toyota, this week might be.  The company plans a media blitz to stem a tide of bad publicity, but it might not be enough, as public reaction to two separate recalls has Toyota’s back to the wall.

Bloomberg reports, “The company's stock plummeted 14 percent last week, the worst five-day performance since October 2008, wiping out 1.9 trillion yen ($21 billion) in market value.”

The embattled company has issued ... continue

Chrysler, Hyundai Offer Incentives to Toyota Owners; Honda Takes the High Road

Posted: Feb. 01, 2010 11:02:06 a.m.

Toyota owners who’ve lost confidence in the Japanese automaker have a lot of options this week.  Chrysler and Hyundai have joined General Motors and Ford in offering discounts to Toyota owners looking to buy a new car.

Autoblog reports, “Through March 1, 2010, Chrysler is offering a $1,000 incentive for owners of the Toyota Sienna, Tacoma and Tundra who wish to switch to a Chrysler, Dodge or Jeep-branded truck.”  Those leasing a truck have options as well, not ... continue

Ford Hops on Bandwagon to Profit From Toyota

Posted: Jan. 29, 2010 10:01:35 a.m.

General Motors emerged from bankruptcy just last year, but that doesn’t seem to have taught it anything about empathy. The financially troubled Big Three automaker recently announced that it’s offering a variety of attractive cash-back rebates and financing incentives for Toyota owners who switch over. Now Ford has hopped on the bandwagon, too.

It appears that, when you’re the world’s largest automaker, everyone’s out to get you. All’s fair in cars and war, right ... continue

House Calls Toyota to Testify at Hearing

Posted: Jan. 29, 2010 10:01:11 a.m.

In response to consumer complaints regarding Toyota’s sudden acceleration recalls, the United States House of Representatives has called Toyota to testify at an Energy and Commerce subcommittee hearing scheduled for February 25.

The Detroit Free Press discusses the tragic impetus behind the hearing: “In a statement, [Bart] Stupak, D-Menominee, said federal data showed that 19 deaths had been linked to sudden acceleration complaints in Toyotas in the past several years, more than all other automakers combined.”

Sources report that ... continue

Toyota Expands Accelerator Pedal and Floor Mat Recalls

Posted: Jan. 29, 2010 09:01:06 a.m.

New developments continue in the Toyota recall firestorm, with the world’s largest automaker adding another 1.1 million vehicles to last year’s recall involving unintended acceleration and floor mats. Note that this is a separate recall from the more recent one involving faulty accelerator pedals, which affects 2.3 million vehicles.

Jalopnik explains: “The increase means Toyota has recalled 5.35 million vehicles in the probe, agreeing to use zip ties (to a somewhat ghastly effect), repair or ... continue

Fallout Continues in Toyota Acceleration Pedal Recall

Posted: Jan. 28, 2010 10:01:33 a.m.

Toyota better watch its back. The Japanese powerhouse is on a two-year run as the world’s largest automaker. But now that a massive acceleration pedal recall has brought it down, it looks like GM is trying to keep it there. The financially strapped Big Three automaker is offering Toyota owners and leaseholders several incentives if they abandon the recall-plagued brand and switch to the General.

Those leasing Toyota vehicles can earn up to $1,000 in lease payments on ... continue

Toyota Halts Sales of Recalled Vehicles

Posted: Jan. 26, 2010 10:01:49 p.m.

In an unprecedented decision, Toyota has announced that it will halt sales, and production, of eight models covered under a recent recall for a problem concerning unintended acceleration. The move means that Toyota dealers are unable to sell some of the company's most successful and popular models, due to a highly-publicized potential defect that may have led to one or more deadly crashes.

The recall affects 2.3 million vehicles in which the accelerator pedal can stick, causing the ... continue

Sticking Accelerators Prompts Recall of 2.3 Million Toyotas

Posted: Jan. 22, 2010 10:01:56 a.m.

If you own a Toyota, you probably got a recall this past Fall to fix your driver's floor mat, which the company said may have been contributing to reports of unintended acceleration by some Toyota and Lexus vehicles. Even if your floor mat has been removed or secured, get ready for a possible second trip to the dealership.

USA Today reports, "In another blow to its quality image, Toyota Motor announced Thursday a second huge recall of vehicles for ... continue

Toyota Tries to Fix its Reputation

Posted: Jan. 20, 2010 10:01:18 a.m.

Autoblog reports, "Toyota cars are being equipped with brake override systems, that's a fact. The reason behind it isn't the recent and as-yet-unsolved runaway car issues that have plagued the automaker. At least that's what Toyota says; the company maintains that the change was already under development."

Toyota has recently been under fire for claims that its cars have accelerated suddenly, without driver input. Toyota says the acceleration has been due to the driver's floor mat ... continue

Toyota to Install Brake Override Systems in all New Vehicles

Posted: Jan. 13, 2010 10:01:01 a.m.

Toyota has announced that it will install brake override systems in all new Toyota, Lexus and Scion vehicles by the end of 2010. The announcement comes after months of reports claiming unintended acceleration in vehicles manufactured by the automaker, and a subsequent recall of nearly four million vehicles.

Toyota had previously stated that the unintended acceleration was caused by a faulty floor mat that caused the vehicle’s acceleration peddle to stick. However, the automaker fell under intense scrutiny after ... continue

Toyota Tops Number of Recalled Vehicles in 2009

Posted: Dec. 31, 2009 10:12:02 a.m.

For the first time ever, Toyota has the most vehicles affected by safety recalls of any automaker in a single year, according to a Detroit Free Press analysis of federal data.

“The Japanese automaker has struggled with the fallout from the recall of 4.3 million Toyota and Lexus models for unintended acceleration linked to fatal crashes,” the Free Press reports. That recall stemmed from a tragic crash involving the deaths of four family members.

However, though it was by ... continue

Toyota Questioned in L.A. Times Story

Posted: Dec. 24, 2009 10:12:43 a.m.

A story in the Los Angeles Times may put some coal in Toyota's stocking.

The Times reports, "A peerless reputation for quality and safety has helped Toyota become the world's largest automaker. But even as its sales have soared, the company has delayed recalls, kept a tight lid on disclosure of potential problems and attempted to blame human error in cases where owners claimed vehicle defects."

Kicking Tires writes, "It turns out the recent recall of millions of ... continue

Study: Toyota Responsible for More Than 40 Percent of Sudden Acceleration Claims

Posted: Dec. 09, 2009 01:12:29 p.m.

Toyota has taken a public relations beating in recent months over reports of sudden, unintended acceleration in its vehicles. The Japanese automaker launched the largest recall in its history in an attempt to address the complaints, claiming that a faulty floormat design was to blame – driver’s side mats could slip out of position and pin the accelerator pedal down, according to Toyota. But some owners are not satisfied, insisting that there is another explanation for reports of sudden acceleration ...

Toyota to Replace 3.8 Million Gas Pedals

Posted: Nov. 25, 2009 11:11:06 a.m

Toyota plans to replace the gas pedals on 3.8 million Toyota and Lexus vehicles in a massive recall campaign aimed at reports of unintended acceleration.

Autoblog reports, “The action is the result of fears that loose floormats may cause the accelerator pedal to stick, increasing the risk of an accident. The recall will be the largest in the Japanese automaker's history, and it will cover a wide range of vehicles from the 2004 model year through 2010.”

Affected ... continue

Toyota May Shorten Gas Pedals to Fix Floor Mat Problem

Posted: Nov. 19, 2009 10:11:09 a.m.

Over four million Toyota vehicles have been recalled or had their floor mats removed due to reports of some vehicles exhibiting unintended acceleration.  Toyota says the problem is due to improperly installed floor mats, though now they may have come up with another solution.

Inside Line reports, "Toyota is reportedly on the brink of deciding to make accelerator pedals shorter in millions of vehicles, as a fix to a problem with floor mat sticking that has led to a 4-million-vehicle ... continue

Report: Toyota May Replace Gas Pedals in Floormat Recall

Posted: Nov. 16, 2009 11:11:57 a.m.

Toyota Motor Corp may replace the gas pedals of about four million vehicles as part of the ongoing saga of the largest safety recall the company has ever faced.  The company initially recalled the cars over concerns that the driver’s side floormat in the vehicles could come out of alignment and press the gas pedal down, causing a vehicle to accelerate without any input from the driver.  The company first asked drivers to remove floormats until further notice. 

Now ... continue

Toyota Sued Over Sudden Acceleration Claims

Posted: Nov. 09, 2009 09:11:55 a.m.

An ongoing investigation into claims that some Toyota and Lexus models may accelerate without warning or input from the driver has taken a new twist, as a class action lawsuit has been filed in California.

The Los Angeles Times reports that the suit, “Filed Thursday by two Los Angeles County residents claims that the majority of Toyota and Lexus vehicles made since 2001 contain defective components that can cause unintended acceleration.”  Though there are currently only two plaintiffs, the pair ... continue

U.S. Criticizes Toyota for "Misleading" Statement on Floormat Recall

Posted: Nov. 05, 2009 10:11:28 a.m.

 

Last month, Toyota recalled nearly four million vehicles after a high-profile accident in which a Lexus accelerated uncontrollably, causing a fiery crash that killed four people. Investigators believed that that the driver’s side floormat in the car might have snagged on the vehicle’s gas pedal, causing the unintended acceleration. Now, one prominent news organization claims, some Toyota owners don’t believe the company has actually found the cause of the problem.

ABC News reports, "Safety analysts found an ... continue

Report: Some Owners Say Floormats Aren't to Blame in Toyota Crashes

Posted: Nov. 04, 2009 10:11:21 a.m.

 

Last month, Toyota recalled nearly four million vehicles after a high-profile accident in which a Lexus accelerated uncontrollably, causing a fiery crash that killed four people. Investigators believed that that the driver’s side floormat in the car might have snagged on the vehicle’s gas pedal, causing the unintended acceleration. Now, one prominent news organization claims, some Toyota owners don’t believe the company has actually found the cause of the problem.

ABC News reports, "Safety analysts found an ... continue

Crash That Triggered Toyota Floormat Recall Proves Complicated

Posted: Oct. 27, 2009 09:10:40 a.m.

The high-profile crash that killed four people and launched a recall of four million Toyota and Lexus products has proved to be more complicated than investigators originally believed.  Toyota is going ahead with a massive recall campaign in which nearly four million Toyota owners have been asked to remove their driver's side floormat, but federal investigators now believe the vehicle involved in the crash may not have had the correct floormats installed. 

The Los Angeles Times reports, "The report ...

Consumer Reports Tests What To Do When Your Gas Pedal Is Stuck

Posted: Oct. 16, 2009 10:10:12 a.m.

Last month, Toyota recalled nearly 4 million vehicles because a faulty floormat design could cause the cars to accelerate out of control if the floormat should slip out of position, holding the gas pedal down.  The recall lead many media outlets to post news stories theorizing on how to stop a car that is accelerating out of control.  Now, Consumer Reports has tested these theories, using a closed race track and a few cars.  Their results are not particularly surprising ... continue

Some Automakers Have Already Solved Toyota's Floormat Problem

Posted: Oct. 09, 2009 10:10:55 a.m.

A series of complaints to federal regulators, and a recent highly-publicized accident that killed four people, forced Toyota to recall nearly 4 million vehicles this month. Investigators believe the accident may have been caused when the vehicle's accelerator pedal snagged on an improperly-secured floormat, causing the car to accelerate out of control. Toyota owners nationwide have been instructed to remove their drivers' side floormat, and Toyota dealers are installing zip-ties to restrain the floormats on vehicles remaining on their ...

Toyota to Use Zip Ties to Fix Floor Mats

Posted: Oct. 08, 2009 10:10:14 a.m.

If you're into extreme sports, you're probably fine trusting your life to a bungee cord. How do you feel about trusting it to a zip tie?

Automotive News reports, "Toyota Motor Sales U.S.A. Inc. is instructing dealers to attach floor mats to seat frames on the driver's side of select vehicles with self-locking wire ties to prevent the mats from snagging on gas pedals and causing unintended acceleration."

The directive comes after Toyota issued a ... continue

Is Your Car's Power Start Button Dangerous?

Posted: Oct. 07, 2009 11:10:08 a.m.

Toyota recently decided to recall nearly four million cars after reports that a floormat design can trap a vehicle's accelerator pedal and lead to uncontrolled acceleration.  The defect may have contributed to at least five traffic deaths.  One important detail about the cars involved in the reported accidents, however, hasn't received much press coverage until now: none of the vehicles used conventional keys.

USA Today explains, "If you're driving a Toyota or Lexus that has a start-stop ... continue

Toyota Floormat Recall Could Expand

Posted: Oct. 01, 2009 10:10:07 a.m.

If your Toyota wasn't included in the massive floormat recall campaign announced yesterday, don't breathe easy yet. In fact, you may want to remove your driver's side floormat as a precaution, even if you haven't been instructed to. The list of affected vehicles may grow in coming weeks.

Toyota, and its luxury division, Lexus, have asked owners of some models to remove the driver's side floormat from their vehicle for fear that it might trap ... continue

4 Million Toyota, Lexus Owners Warned: Remove Floormats Now

Posted: Sep. 30, 2009 10:09:09 a.m.

A series of complaints and at least one deadly accident have lead Toyota to launch the largest automotive recall in the company's history, urging owners of nearly 4 million Toyota and Lexus vehicles to remove the driver's side floormat from their vehicle immediately and not replace it.  The recall affects models dating from 2004 to 2010.  

The floormats, the AP explains, "could cause accelerators to get stuck and lead to a crash." 

The announcement follows a highly-publicized August ... continue

Toyota, Lexus Dealers Will Inspect Floor Mats After Tragic Accident

Posted: Sep. 17, 2009 10:09:01 a.m.

Toyota dealers nationwide have been ordered to inspect floor mats in all of their cars after a California Highway Patrol Officer and three members of his family were killed in a horrifying high-speed traffic accident apparently caused by a mismatched floor mat.

USA Today reports, "Toyota Motor Sales USA planned to issue an order Wednesday to about 1,400 Toyota and Lexus dealers nationwide to make sure each of their new, used and loaner vehicles had the proper floor mats ...continue